Privacy Policy

Last Updated: March 2025

Introduction

Les's Sewer Cleaning Service ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website LessSewerSvc.com (the "Website") or use our sewer and drain cleaning services.

We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal information. By accessing or using our Website and services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We may collect several types of information from and about users of our Website and services, including:

Personal Information

Personal information is data that can be used to identify you individually. We may collect the following personal information:

  • Contact information (such as name, email address, mailing address, and phone number)
  • Property information related to service locations
  • Service history and preferences
  • Payment information (credit card details, billing address)
  • Communications between you and our company

Non-Personal Information

We may also collect non-personal information about you whenever you interact with our Website, including:

  • Browser type and version
  • Operating system
  • IP address
  • Device information
  • Pages visited and time spent on those pages
  • Referring website addresses

How We Collect Information

We collect information from you in various ways, including:

  • Direct Interactions: Information you provide when you fill out forms on our Website, correspond with us by phone, email, or otherwise, request service, or report a problem with our Website.
  • Automated Technologies: As you navigate through our Website, we may use cookies, web beacons, and other tracking technologies to collect information about your equipment, browsing actions, and patterns. For more information about our use of cookies, please see our Cookie Policy.
  • Third Parties: We may receive information about you from third parties, such as business partners, service providers, and publicly available sources.

How We Use Your Information

We may use the information we collect about you for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process and fulfill your service requests
  • Communicate with you about appointments, services, promotions, and events
  • Respond to your inquiries and provide customer support
  • Send you technical notices, updates, security alerts, and administrative messages
  • Process payments and prevent fraudulent transactions
  • Personalize your experience on our Website
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Comply with legal obligations
  • Protect the rights, property, or safety of Les's Sewer Cleaning Service, our customers, or others

Disclosure of Your Information

We may disclose personal information that we collect or you provide as described in this Privacy Policy:

  • Service Providers: To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
  • Legal Requirements: To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • Protection of Rights: To enforce or apply our terms of use and other agreements, or to protect the rights, property, or safety of Les's Sewer Cleaning Service, our customers, or others.

We do not sell, rent, or lease customer lists or personal information to third parties for marketing purposes.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

  • The right to access personal information we hold about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of your personal information
  • The right to object to processing of your personal information
  • The right to data portability
  • The right to withdraw consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Marketing Communications

You can opt out of receiving marketing emails from us by following the unsubscribe instructions included in each marketing email or by contacting us directly. Please note that even if you opt out of receiving marketing communications, we may still send you service-related communications.

Cookies

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Website. For more information about cookies and how to disable them, please see our Cookie Policy.

Children's Privacy

Our Website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our systems.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will post the new Privacy Policy on this page and notify you through a notice on the Website home page or via email.

The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this Privacy Policy to check for any changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Les's Sewer Cleaning Service
609 5th Ave
International Falls, MN 56649-2601
USA

Phone: (218) 283-8858
Email: joannamays@lesssewersvc.com